4.3.2.2 Manage Severance Process : Manage Severance Process Detailed Process Model Description : 4.2 Analyze Account's Debt and Apply Collection Criteria

4.2 Analyze Account's Debt and Apply Collection Criteria
Reference: Manage Severance Process Model - Page 5 for the business process diagram associated with this activity.
Group: Cancellation Severance Process
Actor/Role: CC&B
Description: After calculation of Account's Debt Class debts (one of more Account's Service Agreements may have same Debt Class) system analyzes debt amount of the debt and makes decision if debt is small enough (or doesn't exists at all) to cancel process. Typically company compares customer debt with threshold.
Process Names

© 2011 Oracle and/or its affiliates. All Rights Reserved